MICROSOFT
IT infrastructure & collaboration
it is integrated, secure, and fit for the future
NTS combines in-depth Microsoft and Cisco expertise to create a powerful, integrated IT infrastructure. We provide you with comprehensive support from modern workplaces to reliable solutions for telephony all the way to scalable cloud environments – from licensing and implementation to safeguarding and stable operations. This portfolio is complemented by NTS’s own Defense Services, which provide additional security and ensure a holistically protected IT ecosystem.
Basic infrastructure
Stable IT starts with a neat basis
Many IT challenges share a common root cause: infrastructure that has grown over time, expanded year after year but hasn’t been consistently consolidated. The results are complex systems that are difficult to maintain, with increased operational costs and unnecessary risks.
NTS brings clarity and structure to this area. We ensure that your Windows environment runs stably, securely, and efficiently from the ground up. This includes the provisioning and the structured rollout of server and client operating systems, as well as the setup and the optimization of central directory services. With Active Directory, Group Policies, DNS, and DHCP, we lay the foundation for a reliable IT infrastructure. In addition, we implement high-performance file services with DFS for consistent and scalable data provision.
Our services
Behind the scenes, we take responsibility for essential, often underestimated services: ADFS for secure identity federation, PKI and certificate management for secure communication, and NPS for network access control. A structured patch management via WSUS ensures that your systems remain up-to-date and protected at all times. For fast and standardized deployments, even in large environments, we rely on Windows Deployment Services (WDS).
Modern infrastructure, however, is about more than just functionality. From the very beginning, security is an integral part of it. NTS consistently bets on hardening measures in accordance with current best practices and integrates multi-factor authentication – including DUO – as a standard feature.
IDENTITY & ACCESS
Secure identities, controlled accesses
It is one of the key questions regarding security in modern IT environments: Who is allowed to access what, and when? This is exactly where NTS comes in – with a well-thought-out, secure, and flexible identity and access strategy.
We implement and operate Microsoft Entra ID (formerly Azure AD) as a central identity platform and combine it with powerful conditional access policies. Thereby, access decisions are made depending on the context – based on factors such as user role, location, device, or risk level. The result: finely granular-controlled, transparent, and audit-proof access controls.
Whether in hybrid environments with an existing on-premises active directory or as a fully cloud-based solution, NTS tailors the architecture precisely to your requirements. We not only ensure the technical implementation but also guarantee a stable operation that is secure in the long run.
Messaging that you can trust
Email still remains the backbone of business communication and, at the same time, one of the most frequently targeted systems. NTS operates both traditional on-premises exchange environments and modern cloud solutions based on Azure or Microsoft 365. The operating model that best suits your needs is determined entirely by your individual requirements.
We take over the responsibility for the operation, for availability, and for the security of your email infrastructure and ensure stable, reliable day-to-day operations. At the same time, we provide you with strategic and technical support as you transition to Microsoft 365 – exactly at that moment when the time is right.
VDI
Virtual workstations that simply work
Flexible work models require a desktop infrastructure that adapts to your needs. NTS advises on, implements, and operates virtual desktop environments based on Omnissa Horizon: from architecture and structured rollout all the way to the ongoing operation, including troubleshooting.
NTS also takes over the Windows part of the master image: neatly structured, thoroughly hardened, and always up to date. The result: Employees work in a standardized environment that is accessible from any location, while the IT department benefits from centralized management, greater control, and reduced operational overhead.
MICROSOFT TEAMS CALLING
The next level of your corporate telephony
Together with NTS, you can seamlessly integrate Microsoft Teams calling into your existing infrastructure without the need for complex Big Bang migrations or disruptive media breaks. Existing DECT environments, SIP systems, and your Microsoft 365 ecosystem are intelligently integrated and transitioned step-by-step into a modern communications landscape.
Thanks to flexible connectivity options such as Direct Routing (on-premises or cloud-based) and the integration of DECT and SIP, a seamless telephony experience is created: Your employees make calls directly from the familiar Teams interface – simply, efficiently, and from anywhere.
NTS provides comprehensive support throughout the process: from strategic consulting and technical implementation all the way to a secure and stable operation. Thus, Microsoft Teams calling is not only technically implemented but it also becomes a platform in your daily work routine that seamlessly combines communication, collaboration, and telephony – flexible, scalable, and future-proof.
MEETINGS
Moderne meeting rooms with Cisco video devices
With Cisco video devices, NTS designs meeting rooms that integrate seamlessly with Microsoft Teams, Cisco Collaboration, and your existing AV infrastructure. Whether it’s a traditional meeting room, a huddle space, a large conference hall, or an interactive collaboration zone: We plan, implement, and operate comprehensive solutions in which technology and the user experience are perfectly in tune.
The devices feature intelligent functions such as AI-powered framing, multi-camera setups, and first-class audio quality. At the same time, they enable simple, integrated content sharing via HDMI, USB-C, as well as wireless standards like Miracast or Teams Cast – all without the need for additional wireless adapters.
The result: meetings start faster, run more efficiently, and your spaces are utilized optimally in your day-to-day work. You benefit from a modern, seamless collaboration.
CONTACT CENTER
Rethinking customer service with Microsoft Teams
When Microsoft Teams is no longer used just for chats and meetings, but becomes the heart of your customer service, an entirely new service experience is created.
With Webex Contact Center, your contact center can be seamlessly integrated into Microsoft Teams, existing CRM systems, and your entire IT landscape. Intelligent features such as AI-powered support, automated self-service agents, and a continuous customer journey ensure more efficient workflows and better customer experiences from the first point of contact to the final solution.
NTS connects contact centers, collaboration, phone systems, and the Microsoft ecosystem into a single integrated platform. This allows you to accelerate your service processes, to avoid media breaks, and to sustainably improve the quality of your customer service.
