My work is where
I want it to be!
No matter how, no matter where, no matter when.
We assist you with secure navigation, responding and testing.
Calling
Communicate anytime, anywhere-from your desk, on the road, or from your home office. “Hybrid meetings require tools that give everyone the same capabilities. Whether in the cloud, on-premises, or hosted, NTS stands for customer-focused calling solutions with reliable super services.
With Cisco Webex Calling, you can make calls flexibly, regardless of location, and on any device. At the same time, NTS helps companies establish Microsoft Teams as the central platform for modern collaboration and communication. This allows us to combine cloud calling, collaboration, and administration into a single solution that integrates seamlessly into your work environment.
Microsoft Infrastructure
NTS combines Microsoft and Cisco expertise to create modern workplaces. From licensing to secure operation, you get everything from a single source.
NTS UC Provisioning
The NTS tool NTS UC Provisioning looks after the user data for telephony, messaging, telepresence, endpoints and for all other communication channels that are employed. Thanks to this automated provisioning, all moving parts of a UC environment are efficiently controllable.
Home Office Solution
The NTS Home Office Solution aims at an intelligent, modular and secure workplace. NTS accompanies you from the development of a strategy through the implementation and introduction to the operation of your home office environment!
Meetings
Modern meetings no longer take place exclusively in conference rooms. They happen in browsers, on smartphones, at workstations, or in large meeting rooms. Cisco meeting and room solutions offer the right systems for every environment, from small huddle spaces to large boardrooms. NTS helps you seamlessly integrate Microsoft Teams as your central meeting and collaboration platform.
Webex Meeting Analytics
Hybrid work also stands for the optimization of your own processes and using open interfaces (API’s). With Webex meeting analytics from NTS one can, for example, display practically in real time all meeting activities, including an overview of all meeting statistics.
Collaboration Trainings
NTS can not only plan, implement and maintain Cisco Collaboration infrastructures, but also provide professional Collaboration training and support with customized documentation. Whether training, handouts or videos, we take care of professional and individual support.
NTS JARVIS
Schedule meetings, find available rooms, book shared desks and save time in the process. Our Smart Booking System NTS JARVIS makes everything concerning room and workspace reservations easier.
NTS Meeting Room as a Service
With NTS Meeting Room as a Service (MRaaS), you transform your meeting rooms into modern collaboration spaces – without significant initial investment.
Messaging
Collaboration and chat tools simplify the exchange of information in a hybrid system environment. Besides smooth and secure integration, it is important to automate certain tasks.
NTS BOT framework represents a flexible environment that allows the creation, the testing, the provision, and the administration of intelligent BOTs in one location. Additionally, it safeguards a simple and secure connection between Webex (Cloud) and internal/on-premises systems at the same time. Cisco CloudLock is a Cloud-native Cloud Access Security Broker (CASB) that enables a secure migration into the Cloud. This makes it easier to combat data security breaches and meet compliance requirements at the same time.
Contact Center
A modern contact center is the cornerstone of service quality and efficient processes. The Cisco Webex Contact Center provides a solution that integrates seamlessly with existing systems and noticeably improves the customer journey. All customer interactions—whether via voice, email, or chat—are unified and connected to ERP and CRM systems such as Salesforce, Microsoft Dynamics, or ServiceNow. Through the Digital Customer Experience, customers can be reached via Instagram, WhatsApp, and Google Business Messages. Webex Contact Center is also certified for Microsoft Teams and can be integrated directly. Central administration is handled through the Collaboration Control Hub, which offers comprehensive reporting, analytics, and AI capabilities.
“Sharing is caring! Shared desks, like other hybrid forms of work, have long been a reality at NTS.”
Helmut Hödl Product & Technology Director, NTSManaged Services
Are you looking for a reliable partner with extensive expertise in collaboration tools? Collaboration changes the way we work together. From a virtual meeting room all the way to the digital whiteboard. With an NTS Managed Service Collaboration you can be sure that parameters such as bandwidth, routing, QoS and network access work in such a way that unproblematic teamwork is possible. The fail-proof operation, ensured by built-in redundancies, is complemented by the convenience of a monthly flat rate.
With NTS Managed Service Contact Center we offer our customers an entirely supported omnichannel platform for an excellent customer experience.
