Trouble-free and secure communication for the Styrian Red Cross

The Styrian Red Cross is well prepared for the challenges that lie ahead with a modern and secure network infrastructure as well as an innovative solution for telephony.

 It is a known fact throughout all businesses by now that trouble-free and secure communication within and outside of a company play a very important role. Moreover, when it comes to an organization with 1,460 full-time employees and 11,600 volunteers that helps to improve the life of people in need and of socially deprived groups, the demand for efficient access to important information is essential. From an IT perspective, the groundwork for this consists of a secure, efficient network in combination with a sustainable collaborative solution.

The Styrian Red Cross have made ample provisions in the areas of network, telephony and security. With solutions provided by Cisco and NTS, the Styrian Red Cross is moving with its latest trend. The tasks of ambulance and rescue services, patient transport, health and social services, blood program, emergency doctor services, disaster relief and development cooperation, search services as well as education and training are performed at more than 100 locations in the province of Styria.

Advantages and disadvantages are put on the table in an honest manner. That´s precisely what builds trust.

Dietmar Müller-Kulmer, Head of information and communication technology of the Styrian Red Cross

SECURE NETWORK for RAPID ASSISTANCE

Today, networks are opening up many possibilities, but they also bear great risks when configured inadequately and not looked after in a professional manner. It has been important for the Styrian Red Cross to work with a firewall that either allows access onto their own network, or not – as the case may be. Therefore, the Styrian Provincial Red Cross Association opted for Cisco and its thread-oriented Next-Generation Firewall.

The Styrian Red Cross counts on the Identity Services Engine (ISE) by Cisco in order to know in general who within the business, respectively should have access into which systems and information. This means that accesses onto the Styrian network will be regulated centrally. Thereby, requirements for clients and the resulting authorizations for connections via wired LAN, wireless LAN as well as VPN can be defined. Additionally, ISE provides to the administrators detailed information who is registering when on the network and with which device.

The head of information and communication technology of the Styrian Red Cross, Mr. Müller-Kulmer, finds himself well supported by NTS with regards to security: “In the course of the topic GDPR and the legal framework with regards to security of network and information systems, it has been a big concern of ours to create an adequate technological basis in order to comply with these regulations and to be prepared for the future at the same time. Together with NTS we succeeded perfectly in finding the right solution for us.”

About the Austrian Red Cross Styrian Provincial Association

  • Private aid organization embedded in international law
  • Independent and impartial
  • 1.460 full-time employees
  • More than 11,000 volunteers
  • Tasks: ambulance and rescue services, emergency doctor services, patient transport, health and social services, blood programs, disaster relief and development cooperation, search services as well as education and training

SWIFT REACTION with IP-TELEPHONY

With approximately 400 Cisco IP telephones on 100 locations, the Styrian Red Cross counts on a comprehensive Cisco collaborative solution for their own network. Here, the telephone system consists of software with several devices that are integrated into the company´s network just like PCs. The telephony itself as well as all related applications will be provided as a central site-independent service on the existing data network (LAN/WAN). Swift action and reaction are key especially when the telephony sector is concerned. All calls can be started quickly and simply by a click of the mouse. During the phone call, both call parties have the choice to readily add a video or a web conference and it becomes evident at a glance if a colleague is on a call or is free to take a call.

“Instant reachability of employees as well as efficient access to business information is essential as fast and sound decisions are required very often. Our partner NTS comes with extensive knowledge about networked systems and they thoroughly understand our specific use, the possibilities and the application. Advantages and disadvantages are put on the table in an honest manner. That´s precisely what builds trust”, adds Mr. Müller-Kulmer.

FACT BOX

Telephony:

Voice-over-IP Cisco UC-solution

400 IP telephones/extensions

100 locations

 

LAN / WAN / DC-Switching:

Complete encryption on all WAN connections independent of the carrier service in use (MPLS / etherlink / internet)

High performing DC block witch Nexus switches

200 switches

120 router

3 WLC’s with 300 AP’s

 

Security:

Cisco Firepower 4120 firewall

Cisco ASA 5545 firewall with NGIPS and AMP

Cisco ISE 3655 appliances

Cisco Web Security appliance with AMP

Daniela Haag
Marketing Manager
10.09.2019

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