NTS MANAGED MONITOR
The NTS Managed Monitor quickly and simply facilitates monitoring your IT infrastructure. With this service, NTS takes on all tasks concerning professional monitoring of your network, communication, and data center systems.
INTO THE COMFORT ZONE
The NTS solution includes an event with an alert management besides the conventional monitoring functions. The warning notices that occur are checked upfront by NTS experts and – if required – contact persons that are responsible for the IT infrastructure that is being monitored will be proactively informed within 30 minutes. Depending on the maintenance contract, NTS autonomously begins to fix the bugs.
A further key feature is the central NTS Monitoring Cloud. NTS worker instances transmit encrypted monitoring and inventory data to the private NTS Cloud. The present status of a monitored IT infrastructure can be viewed at any time via a web portal.
The NTS Managed Monitor web portal offers a comprehensive overview of all registered devices of the IT infrastructure and their status. The authorized users will receive login credentials from NTS that can be used to retrieve current data. Thus, NTS customers are able to independently get an idea of the condition of their IT infrastructure. The communication between the web portal and the browser is done in an encrypted form.
ADVANTAGES
- 24×7 monitoring
- Life view of the IT inventory
- Life view of the present status
- Private NTS Monitoring Cloud
- SSL secured exchange of data
- Monitoring-as-a-service
- Event and alert management by NTS experts
- Design, implementation, and operation of the monitoring
by NTS engineers - Constant further development by NTS
- Automatic in-service update cycles
MONITOR MODULE
The NTS Managed Monitor consists of up to three modules. Each individual module is based on the central inventory and consists of a precisely defined performance area. If required, modules can quickly be added after a consultation with an NTS service engineer. Thus, the scope of functions can be increased dynamically.
Inventory
MODUL INVENTORY
The basic module looks after the inventory and the continuous recording of serial numbers, modules, interfaces, and components of the devices. Maintenance information is shown together with the technical details. With Cisco devices for instance, the product lifecycle information is retrieved first from the manufacturer and then it is stored. A clear depiction is done in the web portal and it can be retrieved at any time. Additionally, the availability of the devices is tested by means of a ping service check.
Config Backup
Modul Config Backup
This module performs the configuration back-ups of the supported devices. The back-ups are available topically via the managed monitor web portal. Configuration changes are traceable by a versioning of back-up files.
Monitoring
MODUL MONITORING
In this module, the devices that have been inventoried are observed based on live conditions. Thereby, error, performance and device specific information are monitored in the respective period (12×5 or 24×7). For instance, by measuring along with the aggregation of most different values, utilization trends can be recognized, and storage alterations can be outlined.
With great power comes great responsibility.
NTS-Man cites Spider-Man
Customer satisfaction
Rating (1 = very good, 5 = insufficient)