NTS UC Provisioning

Communication is at the core of any business. High-quality connections, good operability with maximum reliability are the trademarks of a functional Unified Communications (UC) environment. Furthermore, a working communication system not only improves the collaboration in a company but is also simplifies the external communication. Thus, it ultimately increases the efficiency.

Automation comes in handy

NTS UC Provisioning provides a reliable system for user data. With this tool, NTS customers have an instrument at their disposal that helps to simply move, add, change or delete user data in an automated manner. Thanks to this automated provisioning, all moving parts of a UC environment are efficiently controllable. This minimizes the sources of error, and it saves time.

Relax, We Care

NTS UC Provisioning takes care of the user data for telephony, messaging, telepresence, endpoints and of all other communication channels that are employed. The necessary “moves”, “adds”, “changes” and “deletes” (MACD) sound like routine tasks involving only minimal effort. However, the manual processing of the data actually takes a lot of time. This process can take up to 30 minutes per user due to the high number of attributes. Thanks to an automated provisioning, IT resources are utilized more efficiently, and configuration mistakes are avoided.

YOUR ADVANTAGES AT A GLANCE

• Valuable time saving of qualified IT staff
• Reduction of mistakes during the input or the change of user data and user settings
• Improvement for the user experience with communication tools from the company
• Increased transparency and better reporting thanks to a uniform overall status of user data

Bye, bye Excel lists

NTS UC Provisioning enables a simple and automated configuration and administration of the target systems such as Cisco UCM or Webex Control Hub based on user data. The system is furthermore modularly built so that different data sources can be utilized and target systems can be configured as needed. All tools can be configured fully automated – a manual security mechanism is included. Possible changes are stored by the system as a proposal and are then executed individually or collectively as bulk via a manual confirmation. The provisioning is designed via templates that ensure a practical and clearly laid out surface.

Configuration options

• Simple setup of telephones and user profiles in the CUCM
• Configuration with existing CUCM objects or dynamic variables with editable templates
• Administration of phone numbers
• Manual or automated provisioning
• Alerting of administrators during changes
• Avoidance of synchronization problems
• Different data sources as an option