RELAX, WE CARE – now also available for your Microsoft Teams calling platform

NTS now makes Microsoft Teams calling native – including Hybrid Voice (parallel Cisco+Teams operation with certified SBCs/DECT) and VIMT (Cisco devices directly in Teams Rooms), Microsoft Teams Rooms and multi-platform provisioning, perfectly integrated with your existing Cisco environment. As an experienced collaboration partner, we connect the Microsoft and Cisco worlds into a unified telephony ecosystem – without a Big Bang.

Why are many businesses slowing down when adopting Teams Calling

Many companies already use Microsoft Teams extensively for chats and meetings, but their telephony continues to run on traditional PBX systems or purely Cisco-based platforms.

The key question: How can I migrate to Teams Calling without replacing existing infrastructure, DECT environments, or specialized devices and without jeopardizing business processes?

NTS answers this question with a clear approach: not a siloed solution, but a migration strategy that sensibly combines Cisco and Teams.

Hybrid Voice: Cisco + Teams instead of an either/or choice

Existing infrastructure doesn’t have to be an obstacle – it becomes part of the target scenario.
With Hybrid Voice, we enable a parallel operation of Cisco Calling and Microsoft Teams Calling, tailored to locations, user groups, and individual roadmaps.

Specifically, this means:

  • Direct routing with certified SBCs as a bridge to the Teams world
  • Continued operation of Cisco environments where it makes business or technical sense
  • Integration of DECT and SIP endpoints to ensure that production, warehouses, and offices remain accessible without any disruption
  • Well-defined numbering and routing concepts for a predictable, transparent transition

This way, you define the pace and scope of the migration yourself – we ensure that both environments firmly work together.

Teams Rooms & Cisco devices: a meeting room, two worlds

Many companies have already invested in Cisco room systems – and that’s a good thing, as this hardware can now shine in the Microsoft world as well.
NTS enables your existing Cisco video endpoints to function as Teams rooms, allowing you to host meetings in Webex AND Microsoft Teams using the same hardware.

This leads to tangible benefits:

  • Native participation in Teams meetings using Cisco devices
  • AI-supported features such as AI Facilitator and intelligent camera control for modern meeting experiences
  • Multi-camera setups for large rooms and complex scenarios
  • A consistent user experience – regardless of whether a meeting starts in Teams or Cisco

Your meeting room thus becomes a true multi-platform zone – without the need for duplicate hardware investments.

“At NTS, we don’t just plan – we implement and support the operations. That’s the difference between a project that ends and a solution that works.”

Christoph Grassmugg Technology Manager, NTS

Multi-platform provisioning: a system for the entire telephony ecosystem

With NTS, you can centrally manage your telephony ecosystem, even if it consists of multiple platforms.
We standardize and automate provisioning and operations across Microsoft Teams, Cisco Cloud, and on-premises environments.

This means for your IT:

  • Centralized provisioning of users, numbers, and profiles across platforms
  • Reusable standards for locations, roles, and user types
  • Clearly defined operational processes for IT administrators and system architects
  • Fewer errors, faster rollouts, and greater transparency in day-to-day operations

A system that communicates with Teams and Cisco – making your entire telephony setup accessible and manageable.

Why NTS is the right partner for Teams Calling

NTS brings decades of experience in Cisco Collaboration and complements it with in-depth Microsoft expertise – it is precisely this combination that makes complex migration scenarios manageable.

For you, as an NTS customer, this means having a partner who understands the needs of business units, IT, and operations managers and who brings them together.

Our promise:

  • We don’t just plan, but we implement and support operations
  • We connect Cisco and Microsoft to deliver a consistent user experience
  • We ensure that workstations, meeting rooms, and specialized areas such as production and warehousing function effectively in day-to-day operations – not just in the project plan

Upon request, we can supplement this model with NTS Defense Services to provide comprehensive support for your collaboration and calling operations.

RELAX, WE CARE

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