As a service provider, we place great emphasis on the requirements of our customers and customer satisfaction is therefore a key issue for NTS. For us measuring customer satisfaction is not a one-time undertaking but a continuous process that is performed on a regular basis.
In 2018, we conducted 1,726 surveys. We are very satisfied with the average rating of 1.06 (Rating: 1 = very good, 5 = unsatisfactory). Nevertheless, we continue to work in our customers’ interest to expand and to improve our Super Services!