We are NTS
We take responsibility, design, and manage IT solutions with care, quality, and certified expertise.
About us
Hard facts are not everything, however, it is a good start to get to know us better.
Vision & mission statement
We are a company that creates sustainable value for our customers and partners through the highest quality standards, innovative solutions, and a strong focus on security. Our actions are guided by trust, continuous improvement and close collaboration with our stakeholders – true to our motto: RELAX, WE CARE.
NTS Netzwerk Telekom Service AG, headquartered in Raaba-Grambach near Graz, was founded in 1995 by its owners Alexander Albler and Hermann Koller. Today, NTS employs more than 870 people across 24 locations worldwide. In addition to offices in Austria, Germany, Italy and Switzerland the company is also present in the Czech Republic, Bosnia and Herzegovina, China, Australia and the United States. In 2024, NTS achieved revenues of EUR 331 million.
Code of Conduct
NTS is a leading IT service provider with locations in several countries. As a reliable partner, we take responsibility in our dealings with customers, suppliers, employees, and business partners. Our code of conduct supports our employees in working independently, legally, and transparently throughout the NTS Group.
Our Quality policies
Our quality policy reflects our corporate principles, and it demonstrates NTS’s approach to quality.
Inspiring our customers
For our customers it is crucial that we not only meet their expectations, but also inspire at the same time. It is our target to always exceed these expectations, repeatedly, whilst we simultaneously fulfill all applicable contractual and legal requirements. This leads to enduring partnerships that are based on trust.
We protect information and manage risks systematically
Information security is essential to us. We continuously develop our security strategy, establish clear responsibilities, and ensure compliance. Enterprise Risk Management strengthens our risk control processes.
We focus on growth and sustainable success
We aim to serve markets where we are already present with innovative, customer-oriented services and solutions, while also expanding into new markets that align with our core competencies. By taking into account the interests of our customers and stakeholders, we ensure the long-term growth of our company.
To support continuous growth and achieve our corporate goals, it is crucial to provide the necessary resources with flexibility. That’s why we are committed to consistently increasing our business success.
We count on communication, motivation and trust
We appreciate efforts, we share successes, we communicate at eye level, and we support different life models, home office and any other further developments. NTS heroes are flexible, regardless of whether it is time management, the choice of location or the field of activity.
Always striving to do it even better
Continuous improvement is an ever-present component of our actions. Each employee is encouraged to challenge the status-quo and to constantly increase the quality and the competitiveness of the business by making suggestions for improvements.
PROTECTING THE ENVIRONMENT
We protect the environment by preventing and reducing negative environmental impacts, particularly in the areas
of energy consumption, greenhouse gas emissions, resource use, and waste generation. In doing so, we consider environmental aspects throughout the life cycle phases and supply chains of our services that we can influence, particularly regarding the IT hardware and infrastructure we use.
COMPLIANCE WITH BINDING OBLIGATIONS
We fulfill all legal and other binding environmental obligations relevant to our activities and systematically integrate them into our operational processes.
ENERGY EFFICIENCY AND CLIMATE PROTECTION
We continuously improve the energy efficiency of our sites and promote the use of renewable energy with the goal of sustainably reducing our CO₂ emissions
RESOURCE CONSERVATION AND CIRCULAR ECONOMY
We use natural resources responsibly, minimize waste, and promote reuse, recycling, and sustainable disposal.
SUSTAINABLE SUPPLY CHAIN
We consider environmental factors when selecting and evaluating our suppliers and partners and promote sustainable solutions throughout the value chain.
AWARENESS AND RESPONSIBILITY
We ensure that our employees are informed about relevant environmental aspects and actively contribute to the implementation of this environmental policy.
CONTINUOUS IMPROVEMENT OF THE ENVIRONMENTAL MANAGEMENT SYSTEM
We continuously monitor, evaluate, and improve our environmental performance and the effectiveness of our environmental management system through appropriate indicators, audits, and management reviews.
This environmental policy is regularly reviewed, documented, communicated, and made available to all relevant interested parties.
NTS ENVIRONMENTAL POLICY
The NTS Group is committed to conducting its business activities as an IT service provider in a sustainable and environmentally responsible manner.
The environmental policy provides the framework for setting and reviewing our environmental objectives and is based on the identified significant environmental aspects as well as the expectations of our stakeholders.
Corporate Social Responsibility
Corporate Social Responsibility (CSR) is about the responsibility of companies towards society. We are aware of this responsibility towards the environment and our fellow human beings and are keen to contribute to positive change for a healthy and better future.
OUR CERTIFICATIONS
We ensure the maximum quality of our services with an integrated management system (security of quality and information). This implies that NTS customers can rely upon the fact that meticulous management of their information is maintained in order to achieve their protection goals with regard to availability, confidentiality and integrity. In the area of security, we follow the RFC 2350 standard, which clearly defines the structure, tasks and contact information of our Security Operations Center (SOC) and thus provides a transparent basis for incident management.
Our Partners
We create digital worlds that inspire. Only manufacturers and partners with powerful innovation, long-term product development and superior service quality will satisfy our high demands. Accordingly, we interact on a very sensitive basis when selecting our partners in order to collaborate even more intensively with them for the benefit of our customers.
Our Management
Cooperations
Cooperation with universities is an important basis for NTS to promote the transfer of knowledge between theory and practice. With this in mind, there is close cooperation with the following universities.
Our values
Our corporate culture is shaped by values. Our values are our strength and form the basis for our interpersonal cooperation and our customer relationships.
Quality awareness
We always do our best. Thereby, we can rely on the diligence, reliability and experience of all employees.
Passion
We reach our goals with dedication, enthusiasm and an extra dose of hard work. Thus, we create a lasting success that is of benefit to us all.
Community
Our cooperation is characterized by respect, candor and appreciation. We act independently and transparently while cultivating a respectful and friendly cooperation.
Transparency
We are straightforward, fair and we put our cards on the table. Honesty and trustworthiness are indispensable.
Flexibility
We are adaptable, creative and open to new ideas. We react resolutely to changes, identify possibilities, and seize opportunities.
REFERENCES – A selection of our customers
„We belong to the best in the industry, because every individual in our midst is able to give their best.“
Alexander Albler CEO NTS
We are looking for you!
Do you think digitally or do you like challenges? Become a part of NTS.
We provide reliability in a complex world because security inspires confidence. Together with renowned high-end manufacturers, we take digital responsibility for Network, Security, Collaboration, and Data Center solutions. We don’t just take the easy paths; we choose routes that lead to the best solutions for our customers—tailored to the style they desire and the scope they need!